Shipping policy

At MAHARA, every piece is prepared with deliberate care before it begins its journey to you. From production to packaging, we focus on precision, presentation, and a seamless delivery experience.

 

 

Production & Processing

Many MAHARA pieces are handcrafted, hand-finished, or produced in limited quantities to maintain the integrity of our designs.

  • Orders are typically processed and prepared for dispatch within 1–3 weeks.

  • Processing timelines exclude weekends, public holidays, and unforeseen production delays.

  • During launches, limited drops, or high-demand periods, preparation times may extend slightly. If this occurs, our team will keep you informed.

We believe exceptional craftsmanship should never be rushed.

 

 

Shipping Destinations

MAHARA ships both domestically and internationally.

Shipping is free all over India.

Once your order has been dispatched, delivery timelines will vary depending on your location and local courier operations.

Please note:

  • International orders may be subject to customs duties, import taxes, or local handling fees determined by your country’s customs authority.

  • These charges are the responsibility of the recipient and are not included within the order total at checkout.

 

 

Order Tracking

The moment your piece begins its journey, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear after the shipping label has been created.

 

 

Delivery Accuracy & Address Changes

We kindly ask that all shipping information is reviewed carefully before placing your order.

If you need to correct your delivery address, please contact us within 24 hours of placing your order at:

maharaverse@gmail.com

Once an order has been dispatched, we are unable to reroute or modify the delivery address.

MAHARA is not responsible for delays or delivery issues resulting from incomplete or incorrect shipping information provided at checkout.

 

 

Delivery Delays

While we work with trusted shipping partners, certain delays may occasionally occur beyond our control, including:

  • Customs clearance procedures

  • Weather disruptions

  • Carrier operational delays

  • High-volume shipping periods

Estimated delivery dates should be considered approximate and are not guaranteed.

 

 

Lost, Stolen, or Marked Delivered Packages

Once a package has been marked as delivered by the courier, responsibility for the shipment transfers to the recipient.

MAHARA is not liable for:

  • Lost or stolen packages after confirmed delivery

  • Delivery delays caused by courier services

  • Packages delayed during customs processing

For high-value orders, we strongly recommend selecting a secure delivery location where someone is available to receive the package.

If your package appears lost in transit, please contact us and we will do our best to assist you in working with the carrier.

 

 

Failed Deliveries & Returned Packages

If a package is returned to MAHARA due to:

  • An incorrect address

  • Multiple failed delivery attempts

  • Refusal of delivery

  • Unpaid customs or import fees

the customer may be responsible for any additional shipping or re-delivery charges.

 

 

Packaging

Every MAHARA order is carefully packaged to preserve the presentation and integrity of the piece during transit.

 

 

Contact

If your order has not arrived within 10 business days of the estimated delivery date, or if you require assistance regarding your shipment, our support team is here to help.

Email: maharaverse@gmail.com
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST