Privacy policy

Last Updated: July 6, 2026

At MAHARA, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or make a purchase from MAHARA.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Who We Are

MAHARA operates this website and all related services, content, features, products, and experiences to provide you with a seamless and curated shopping experience. Our store is powered by Shopify, which enables us to securely operate our online platform and process transactions.

2. Personal Information We Collect

Depending on how you interact with MAHARA, we may collect the following categories of personal information:

Contact Information

Name
Email address
Phone number
Billing and shipping address

Payment Information

Payment card details
Transaction and payment confirmation details
Billing information

All payments are securely processed through trusted third-party payment providers. MAHARA does not store complete payment card details.

Account Information

Username and password
Preferences and saved items
Wishlist and shopping activity

Order & Transaction Information

Products viewed or purchased
Cart activity
Returns, exchanges, or cancellations
Purchase history

Device & Usage Information

IP address
Browser type
Device information
Website interaction and browsing behavior
Cookies and similar technologies

Communications

Messages, emails, or inquiries sent to us
Customer support interactions

3. How We Collect Your Information

We collect personal information:

Directly from you when you place an order, create an account, contact us, or interact with our website
Automatically through cookies, analytics tools, and website technologies
From Shopify and trusted service providers that help operate our business
From marketing, advertising, and analytics partners where permitted by law

4. How We Use Your Information

We use your information to:

Fulfill Orders & Provide Services

Process payments
Deliver orders
Manage returns and exchanges
Provide customer support
Maintain your account

Improve Your Experience

Personalize your shopping experience
Recommend products relevant to your interests
Improve website functionality and performance

Marketing & Communication

Send order updates and service-related communications
Share marketing emails, launches, campaigns, and promotional content
Display personalized advertisements where permitted

You may unsubscribe from promotional communications at any time.

Security & Fraud Prevention

Protect against fraud, unauthorized activity, or misuse
Verify transactions and account activity
Maintain platform and payment security

Legal & Compliance Purposes

Comply with applicable laws and regulations
Respond to lawful requests or legal obligations
Enforce our Terms and Policies

5. How We Share Personal Information

We may share your personal information with trusted third parties only where necessary, including:

Shopify and secure technology providers
Payment processors
Shipping and fulfillment partners
Customer support and analytics providers
Marketing and advertising partners
Legal or regulatory authorities where required by law

We do not sell your personal information.

6. Shopify & Third-Party Services

Our store is hosted on Shopify. Shopify may collect and process certain personal information to securely operate and improve the platform experience.

To learn more about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy:

Shopify Privacy Policy

Some third-party services linked through our website may operate under their own privacy policies. MAHARA is not responsible for the privacy or security practices of external platforms or websites.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic and performance
Personalize content and advertisements

You may manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill orders and transactions
Comply with legal obligations
Resolve disputes
Enforce agreements and policies

9. Security

We implement commercially reasonable safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend that you do not share your account credentials with anyone.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request a copy of your personal data
Object to certain processing activities

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

MAHARA does not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. International Data Transfers

Your information may be processed or stored outside your country of residence, including through Shopify and trusted third-party service providers. Where required, appropriate safeguards will be used to protect your information in accordance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised “Last Updated” date.